Serving Citizens

  • The key objective of the this theme is to leverage ICTs in all spheres of government to ensure delivery of services to those who are the least served. Development of an e-administration platform and creation of affordable, transparent e-services using ICTs that are already in the hands of millions such as mobile phones, radio, TV in addition to internet are key. Important areas to address are healthcare, agriculture, administration of land and water resources, social safety nets, law enforcement and judiciary and disaster management.
    This theme will provide a platform for all stakeholders – policy makers, practitioners, industry leaders, academicians and architects of e-Government projects – across the Asian continent to share the achievements, challenges and lessons learned in implementing e-Governance. Along with the conference, the exhibition will be a forum to showcase best practices, innovative technologies and ICT solutions.
    Key conference topics:

    • e-Health
      • What diseases can be effectively addressed through telemedicine?
      • Including e-Health in health policy
      • Universal health coverage and ICT
      • Patient Health Records: the raging debate
      • Technology trends in e-health
    • e-Agriculture
      • Building capacity of agriculture extension workers using ICT
      • Delivering agri information at the right time at the right place
      • Lab to field: the role of ICTs in ensuring food security
    • e-Governance
      • More effective and responsive law enforcement using ICT
      • Use of ICT in disaster preparedness and management
      • Land records digitization
      • Making social safety nets more effective
      • Justice sector reform and ICT
      • Is e-Procurement curbing corruption and increasing efficiency?
    • Financial inclusion
      • Mobile banking in rural areas
      • Bank-led or telco-led: regulatory issues in m-banking
      • Bringing down interest rate of microcredit through ICTs
      • Broadening insurance coverage through ICTs
      • Paying utility bills and for other government services (C2G payments)
    • Government capacity development
      • Developing a CIO network for the government: learning from strong public and private CIO networks
      • PPP for public service delivery: creation and delivery


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  • Conference Sponsors


    • ASS
    • GOLD1
    • GOLD2
    • IN-01
    • IN-02
    • IN-03
    • IN-04
    • IN-05
    • IN-06
    • KN-01
    • LS-02
    • MEDIA
    • PARTON
    • RBS
    • SILVER
    • TRACK
    • TRACK2
    • VIDEO
  • Event Report

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